While we know you’re ready to get started with the creation of your Ciitizen profile, we thought we’d include a brief overview of how Ciitizen works to walk you through the platform.

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As you can see in the above image, your Ciitizen profile is separated into three tabs:

  • Profile: where you see all your health data summarized by category and type

  • Care Team: where you can share your data with your doctors, caregivers, friends and family

  • Documents: where you can add and view the records that you upload

The Timeline view on the left allows you to organize your data into a chronological timeline, but the Profile section will be empty until you upload your health information. To begin the process of populating your Ciitizen profile, click on Documents

Step 1 - Add Your Health Information

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Ciitizen gives you two ways to add your health information: you can select a file for upload, drag the file into the drop zone (or click on the box to bring up the file selection window), or you can choose “Fetch from Provider” and pull information directly from your current provider portal by entering your login and password. Files in PDF and ZIP formats are accepted, as well as screenshots of pill bottles and prescriptions. Just click the “Add” button to start the upload process.

Step 2 - Populate your profile

Once you’ve uploaded your medical information, click on the My Profile tab to bring up your Ciitizen profile view. It can take a few minutes for the information to populate, but Ciitizen will begin to sort and organize your data into groups like Medications and Labs once your documents have been added. You can also view your health information in a chronological timeline view, as seen in the image below:

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Click the arrow to the right of each group to expand or collapse the table view. You can also search, sort, and filter your data using the options at the top of the profile screen.

Step 3 - Share your profile (if you want to)

One of the core features of Ciitizen is that you’re in control of your health data, meaning you can share it with whomever you want. Share with a family member, doctor, or caregiver by adding them to your Care Team

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By clicking on the Add care team member button, you'll have the ability to let desired third parties view your Ciitizen profile and share in your care.

As promised, we’re here to help you with any additional questions you may have. Please contact us at if you need further assistance.

-The Ciitizen Team